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        Do you have any questions?
        Give us a call or write an email,
        we are happy to help you.
        Click here for more information.
        Einer der ROBINS steht vor einem Pärchen und unterhält sich mit ihnen

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        • Questions concerning your booking

          Have you already booked your trip but still have questions, particular requests or comments concerning your booking? Give us a call or write an email, we are happy to help you.

        • European online dispute resolution platform
          Konfernzraum mit Tischen, Flipcharts und Leinwand

          The European Commission provides a platform for online consumer dispute resolution at ec.europa.eu/consumers/odr/. Robinson Club GmbH does not currently participate in this voluntary, alternative dispute resolution process. For this reason, our customers are unable to use the European Online Dispute Resolution Platform.

           

        • How to raise a concern

          For more information, click here.